Conference Lowdown

Where can I find the recorded content from TC16?

We recorded the majority of the sessions at TC16. Hands On Training and our guest keynotes were not recorded, but you can access the materials used in Hands On Trainings. All recorded sessions and resources can be found on Tableau Conference Live. If you experience any technical issues please contact the Tableau Conference Live Team.

I'm registered for TC16 and it's sold out. Can I still sign up for Training Workshops?

Yes, registered attendees can still sign up for Training Workshops. Classes and exams are filling up fast but we still have limited space available. Make sure to log into your profile and add additional classes!

I'm registered for TC16, how do I pre-register for Hands-On Training?

The only way to pre-register for Hands-On Training is through the conference app. Download the Conference app on your smart phone. Pre- register for Hands-On Training sessions inside the app. That's everything!

How can I stay informed about TC16?

Get the latest announcements about TC16 when you sign up for email updates on the conference home page. Download the Tableau Conference app now.

Will the event be filmed and photographed?

Yes. We’ll have videographers and photographers on-site to record the action at TC16. By entering and being at this event, you consent to be filmed and photographed. From time to time, Tableau uses recorded video and photographs of conference events and attendees in its promotional materials. Unless permission to record and use such images is revoked in writing to Tableau, by virtue of your attendance, you agree to the use of your likeness in such materials. All videography and photography will be done in reliance on the consent you give by entering the event.

What are my options for viewing keynotes?

You have several options for viewing keynote. The main venue for keynote is ACC - Level 1 - Expo Halls 2-4.

Join us at the ACC or check it out at one of our overflow locations:

  • ACC - L1 - Expo Hall 1
  • ACC - L1 - Expo Hall 5
  • ACC - L1 - Ballroom A
  • Hilton - L6 - Grand Ballroom H
  • JW Marriott - L3 - Lone Star Ballroom D
  • JW Marriott - L3 - Lone Star Ballroom E

Can I download the TC16 content schedule?

Absolutely! We heard you loud and clear. Download the schedule CSV now .

Are there sponsorship opportunities?

Yes, please take a look at the Expo Hall information.

Is there a conference app available?

Yes, please click here for information on how to download, register for Hands-On training, and other awesome need to knows about our app. We also have a video with helpful tips and training.

Will meals be provided?

Choose your own food adventure at Tableau Conference with diverse and delicious food options at most conference venues. Try something new each day, or enjoy the same meal every day (we won’t tell).

BREAKFAST
Locations: ACC, Hilton, and JW Marriott
Tuesday | 7:00 AM - 8:30 AM
Wednesday & Thursday | 7:30 AM -9:00 AM

LUNCH
Locations: ACC, Brush Square Park, Hilton, Four Seasons, JW Marriott, Westin, and Hotel Van Zandt
Tuesday – Thursday | 11:30 AM – 2:00 PM
Special meals can be picked up at the ACC | Level 1 | Expo Hall 1
Snacks, water, coffee and soda can be found at all conference venues.

SPECIAL MEALS
Pickup at the ACC | Level 1 | Expo Hall 1

LUNCH MENU
Check out all of these mouth-watering Austin favorites’ lunch options!
All menu items below have a vegetarian option.

ACC | 4th Street | Food Truck - Big Hat Burger
ACC | 4th Street | Food Truck – Bohemian Sandwich
ACC | Cesar Chavez | Food Truck – Chinese BBQ Taco
ACC | Cesar Chavez | Food Truck – Sweet & Spicy Chicken Taco
ACC | Cesar Chavez | Food Truck – Gourmet Grilled Cheese Sandwich
ACC | Expo Hall 1 | Hatch Chili Mac & Cheese & Smoked Chicken
ACC | Expo Hall 1 | Chopped Beef & Cheddar White Grits
ACC | Expo Hall 5 | Ropa Vieja & Black Beans & Rice
ACC | Expo Hall 5 | Sirloin Chili & Jalapeno Spoon Bread
ACC | Level 1 Rotunda | BBQ Pulled Pork Sandwich
ACC | Level 1 Rotunda | Loaded Baked Potato
ACC | Level 1 Rotunda | Beef Burrito
ACC | Level 1 Rotunda | Chicken Sausage Sandwich
ACC | Level 1 Rotunda | Texas Cobb Salad
ACC | Level 3 Coolers | Salads, Sandwiches & Protein Boxes
ACC | Level 4 | Austin Dawg
ACC | Level 4 | Austin Burger
ACC | Level 4 | Salad Shakers
Brush Square Park | BBQ Central – Beef Brisket, Sausage and more
Four Seasons | Lake Level | Sausage Sandwich & German Potato Salad
Four Seasons | Lake Level | Schnitzel & Mashed Potatoes
Hilton| Level 4 & 6 | Mac & Cheese & Smoked Chicken
Hilton| Level 4 & 6 | Pulled Pork & Cheddar Mash
Hilton| Level 4 & 6 | Salads, Sandwiches & Protein Boxes
Hotel Van Zandt | Level 2 | Short Rib & Cheesy Grits
Hotel Van Zandt | Level 2 | Smoked Chicken & Braised Greens
JW Marriott | Osteria Pronto | Chicken, Beef or Veggie Kabobs
JW Marriott | Osteria Pronto & Level 3 | Chana Masala
JW Marriott | Osteria Pronto & Level 3 | Beef or Veggie Bibimbap
JW Marriott | Level 4 |Chicken Sausage or Tempeh Banh-mi Sandwich
JW Marriott | Level 4 | Salads, Sandwiches & Protein Boxes
Westin | Food Lot | Buttermilk chicken & Cheddar Grits
Westin | Food Lot | Shredded Brisket & Whiskey Beans
Westin | Lobby |Gorgonzola Loaded Potato Chips


Registration & Payment

How do I register?

We are sorry but Tableau Conference 2016 is sold out. For registered attendees, registration will take place at the Austin Convention Center. For detailed registration hours and dates, please make sure to check the mobile Data16 app.

What is the cost to attend?

Registration Type Price

TC16 Full Conference Registration

SOLD OUT

TC16 Classroom Training

$600 (additional conference fee)

TC16 Certification Exams

Depends on exam (additional conference fee)

TC16 Guest Pass
(Valid for Welcome Reception and Data Night Out only.)

$250

What is included in the full event price?

  • Conference sessions (Tuesday, November 8–Thursday, November 10)
  • Welcome Reception & Data Night Out (includes food and drinks)
  • Breakfast, lunch, and break refreshments throughout the duration of the conference (Tuesday, November 7–Thursday, November 10)
  • Complimentary WiFi
  • Access to Tableau Doctor session(s)

Please note: Training and certification fees are charged separately and are not included in your conference registration.

I received a discount code. How do I apply it to my registration?

On the payment page of the registration process, enter your promotional code into the designated field on the page and click the apply button. The discounted total should be displayed before you continue with the payment process.

Can I use more than one promotional code (if applicable)?

Only one code may be used per attendee.

Are there scholarships available?

Currently, scholarships are not available. For our government, nonprofit, and education customers, use the following codes for $500 off your registration price. These codes do not expire:

  • Government: GOVAUSTINTC16
  • Nonprofit: NFPAUSTINTC16
  • Education: EDUAUSTINTC16

What methods can I use to pay?

  • Credit Card (Visa, Mastercard, American Express, or Discover)
  • Purchase Order (not accepted online, please contact your salesperson)
  • Wire Transfer (not accepted online, please contact your salesperson)

How will my credit card payment appear on my statement?

Conference fees for Tableau Conference 2016 will show up on your credit card statement as TABLEAU.

How do I request a copy of my receipt?

For an additional copy of your receipt, simply email the Tableau Conference Operations team with your request.

What is the payment policy?

Tableau accepts all major credit cards at time of registration. For all tickets purchased via purchase orders and wire transfers, payment is due thirty (30) days from the date of registration. All purchase orders are due within forty-eight (48) hours of registration. If your payment is past due, Tableau reserves the right to cancel your purchase at any time upon notice to you. All payment for conference tickets must be received by the start date of the event.

What is the cancellation policy?

Cancellations made by August 9, 2016 will be refunded the paid conference fee less a $100 administrative fee.
Cancellations between August 9, 2016 and September 23, 2016, will be refunded the paid conference fee less a $500 administrative fee.
Any Cancellations received September 23, 2016, and after are not eligible for any refunds.
If for any reason the conference should be cancelled, Tableau Software will refund the full registration fee within 90 days of canceling the conference. Tableau Software is not responsible for airfare, hotel, or other costs. Conference cancellation requests should be emailed to the Tableau Conference Operations team.

Are there any resources to help me justify my conference registration?

Yes, use the Justification Letter. It has all the information you need to demonstrate the value of the conference. You can use it as-is or customize it for your needs.

Are attendee substitutions allowed? If so, how do I do this?

Conference tickets may be transferred between attendees from the same organization. Contact your salesperson or the Tableau Conference Operations team who can assist in transferring tickets.

May I bring a guest?

Absolutely – the more the merrier! You can purchase a Guest Pass during the registration process for $250 that covers admittance to the Welcome Reception (Monday, November 7) and Data Night Out appreciation party (Wednesday, November 9), which both include food and beverages. Please note: a Guest Pass is only valid for access to parties. It's not valid for admittance to any other conference-related activities.


Housing

Are there specific hotel rates?

The discounted hotel rates through the registration portal are now sold out. Here are some resources for alternative housing solutions.

To view available hotels through the Austin Visitor Center click HERE or call (888) 463-0211.

Airbnb

Booking.com

Expedia

HomeAway

The Guild Austin (Use promo code "TC16" for 30% off the best available rate)

Trivago

VRBO

Is there a deposit required to hold my hotel room?

A credit card is required to guarantee your room reservation. Your card will be charged only if the hotel you choose requires a one (1) night’s deposit. A credit card will be required at check-in to pay for all guest room charges.

Will I receive a hotel confirmation number after booking my hotel through the TC16 Registration process?

You will receive a hotel confirmation email within one (1) business day of completing your hotel reservation. Please note: the hotel will not receive reservations made with Tableau Conference until mid-October. Once the hotel has processed your booking you will be sent an additional reservation confirmation containing your hotel-based confirmation number. Until then, your reservation is secure with us.

What if I don’t check in on my scheduled arrival date?

If you don't check in on your scheduled arrival date the hotel will cancel your entire reservation and can choose not to reinstate your reservation, even if you arrive the next day. Additionally, there will be in a penalty charge of one (1) night’s room rate plus applicable tax, regardless of whether or not the reservation has been reinstated.

Can I pay the hotel with a different credit card than the one I provided when I reserved the room?

For security purposes, the card used for hotel payment must be presented at hotel check in, and must matching the name on the reservation and guest's photo ID. You may present a different credit card at check in for hotel payment. If a third-party is paying for your reservation, a credit card authorization form will be required, and can be faxed directly to the hotel. Please contact your hotel directly to request a credit card authorization form.

How can I find out where my hotel is located?

The addresses of all hotels are provided during the online hotel reservation process. You will also receive a confirmation via email.


Cancellations & Substitutions

What is the conference cancellation policy?

Cancellations made by August 9, 2016 will be refunded the paid conference fee less a $100 administrative fee.
Cancellations between August 9, 2016 and September 23, 2016, will be refunded the paid conference fee less a $500 administrative fee.
Any Cancellations received September 23, 2016, and after are not eligible for any refunds.
If for any reason the conference should be cancelled, Tableau Software will refund the full registration fee within 90 days of canceling the conference. Tableau Software is not responsible for airfare, hotel, or other costs. Conference cancellation requests should be emailed to the Tableau Conference Operations team.

How do I cancel my hotel room?

As soon as you receive your hotel confirmation email you can click on the available link provided in the email to easily modify or cancel your hotel reservation within the event registration until October 14, 2016. After October 21, 2016 please contact the hotel directly to modify or cancel your reservation. Should you need to cancel your hotel reservation between October 14 and October 21, please email hotel@mcwevents.com. You are responsible for canceling your own hotel reservation after October 21. Each hotel has its own cancellation policy; be sure to review the specific deadlines as outlined in your hotel confirmation email. In the event of a late cancellation or no-show, your reservation will be cancelled and you will be charged one (1) night's room rate plus applicable taxes.

Can I substitute a colleague if I can no longer attend?

If you are unable to attend the Tableau Conference, you may transfer your registration to another person. Please submit your transfer requests to the Tableau Conference Operations team. If you had a hotel reservation be sure to contact the hotel directly to cancel or transfer the booking.

If I cancel my conference registration, is my Tableau discounted hotel reservation cancelled as well?

Your hotel reservation will be canceled should you cancel your Conference registration on or prior to October 21, 2016. You are responsible for canceling your own hotel reservation after October 21.


Travel

Where can I find information about Austin and local attractions?

Visit austintexas.org to learn more about the city and things to do while visiting.

What is the weather like in Austin in November?

Temperatures are usually around 70 degrees. Bring a sweater for cooler nights and the weather reports for Conference week are currently reflecting chances of rain daily. Check out the average temperatures in Austin in November.

Which airports are closest to Austin?

Austin–Bergstrom International Airport services the greater Austin region.

Do any airlines offer discount airfare?

Yes, based on availability and booking class.

  • Delta: Book online at www.delta.com or contact 1-800-328-1111,reference NMN7L for minimum 2% domestic, 3% international flight discounts.
  • United: Book online at www.united.com or contact 1-800-426-1122, reference Offer Code ZWH5270340 (phone reservations also require Agreement Code 270340, and Z Code ZWH5) for minimum 2% domestic, 5% international flight discounts.
  • Alaska: Book online at www.alaskaair.com or contact the Group Desk at 1-800-445-4435, eference Discount Code ECMW990 for 7% off published fares.

How do I get from the airport to the conference?

Ground transportation is available at the airport. For more information on getting around Austin click here.

What are shuttle and transportation options?

Tableau Conference Shuttles
Shuttles are provided to and from the Tableau Conference hotels and the ACC. Shuttles for Data Night Out are also provided. See details below with shuttle schedules and routes.

Taxi and Rideshare Drop Off
4th Street between San Jacinto and Trinity
All pickup and drop off for taxi and rideshare should occur at this location for the safety and expediency of all conference attendees.

Staying at a hotel in downtown Austin?
Lace up your tennis shoes for the short walk to the Tableau Conference campus or try one of the options below.
Ride Austin | rideshare app
Fasten | rideshare app
Fare | rideshare app
Yellow Cab| (512) 452-9999
Austin Cab Company | (512) 478-2222

Tableau Conference Shuttles and Routes

Monday, November 7
AM Shuttle | 6:30 AM – 10:00 AM
Midday Shuttle | 10:00 AM – 5:00 PM (Monday only; hourly)
PM Shuttle | 5:00 PM – 8:30 PM

Tuesday, November 8
AM Shuttle | 6:30 AM – 10:00 AM
PM Shuttle | 3:00 PM – 7:00 PM

Wednesday, November 9
AM Shuttle | 7:00 AM – 10:00 AM

Data Night Out
Shuttle to Data Night Out | 5:00 PM – 6:45 PM Shuttles to depart ACC
Shuttle from Data Night Out to Conference Hotels | 7:15 PM - 10:30 PM
Staying at a hotel in downtown Austin? Ride a shuttle back to the ACC.
Shuttle from Data Night Out to ACC | 7:15 PM - 10:30 PM

Thursday, November 10
AM Shuttle | 7:00 AM – 10:00 AM
PM Shuttle | 1:00 PM – 3:30 PM

Hotels Serviced by Shuttles:

  • Aloft @ the Domain | Route 7, Orange
  • Archer Austin Domain | Route 7, Orange
  • AT&T Executive Center| Route 1, Red
  • Austin Marriott South | Route 3, Yellow
  • Courtyard by Marriott Austin University | Route 4, Green
  • Courtyard Inn South | Route 3, Yellow
  • Crowne Plaza | Route 5, Turquoise
  • Doubletree Austin Arboretum | Route 6, Purple
  • Doubletree Austin North | Route 5, Turquoise
  • Doubletree Austin Downtown | Route 1, Red
  • Doubletree Austin University | Route 2, Blue
  • Embassy Suites Central | Route 5, Turquoise
  • Fairfield Inn & Suites Austin U | Route 4, Green
  • Holiday Inn Midtown | Route 4, Green
  • Hyatt Place Arboretum | Route 6, Purple
  • Lone Star Court | Route 7, Orange
  • Omni Southpark | Route 3, Yellow
  • Renaissance Arboretum | Route 6, Purple
  • Residence Inn South | Route 3, Yellow
  • Sheraton Hotel at Capitol | Route 2, Blue
  • Springhill Suites South | Route 3, Yellow
  • Westin @ the Domain | Route 7, Orange

There will be transportation signage and staff at all conference hotels to alert attendees to departure times and locations.

Please note: Shuttle times and schedule are subject to change. Shuttles are not provided to and from the airport. Check back for more specifics on routes in the coming weeks. You do not have to be a guest at these hotels to ride the shuttle from each stop. Your badge is your ticket on.


Miscellaneous

Who should I contact if I have special dietary needs or allergies?

Submit your dietary needs and/or restrictions during the registration process. If we have any questions or concerns, we will reach out to you directly.

Are sessions live streamed and/or recorded?

We recorded the majority of the sessions at TC16. Hands On Training and our guest keynotes were not recorded, but you can access the materials used in Hands On Trainings. All recorded sessions and resources can be found on Tableau Conference Live. If you experience any technical issues please contact the Tableau Conference Live Team.

What if I still have questions about TC16?

Contact your salesperson or the Tableau Conference Operations team. We are happy to assist you any way we can.

Will there be a prayer room or mother's room?

Yes, the following are all personal consideration rooms.
ACC | Level 1 | Mother's Pod
ACC | Level 3 | Storage Room B
Hilton | Level 4 | Room 418
Hilton | Level 6 | Room 618