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Implementing business intelligence takes more than convincing an individual, it takes changing the way a company works. Building out a successful program can make the difference between a failed implementation and successful, enterprise-wide adoption. In this session, we'll show you how to build a successful BI adoption strategy from the ground up, or modify your existing strategy to gain executive and enterprise-wide adoption.
We will coverer the following topics:
- Showing Value: Why do you need BI?
- Data: Turn bad data into your BI successes
- Deployment: How to right size for your organization
- Training: The who, how, and when of setting up a training program
- Enterprise adoption: Turning users into advocates
Tableau Product Consultants take data dilemmas and create clarity where there was once confusion. In this session, you will learn how these elite data wranglers amass their knowledge as we walk through training strategies that can turn a new hire into a fully-ramped Tableau product expert.
You will leave the session with:
- A basic framework for creating a Tableau training program
- Training ideas that you can easily launch upon return from Tableau Conference
- Ideas on how to guide your team to Tableau success
Tableau has helped our sales organization evolve how it uses data to make strategic planning decisions and execute on the robotic surgery opportunity. Three years ago, we introduced our first Tableau dashboards to the SVP of Sales Strategy with tremendous positive feedback. Today, each of our 800+ sales professionals across the company uses Tableau on a daily basis to garner insights into their business.
In the early days, real-time data was great, and we would print the dashboards onto PDFs and email them to our sales executives. Tableau was a much quicker medium for analysts to access live procedure and revenue data compared to our manual Business Objects and Excel reports we used previously. We started moving interactive dashboards onto Tableau Server, and executives from sales, marketing, and finance starting using them to dig deeper into the data. Our organizational voice became more relevant when executives were contemplating large strategic decisions. We could frame the data in ways that we could have never done before and were increasingly being called into meetings for real-time analysis as decisions were being made.
We decided to invest into Salesforce.com for our sales org. Because of our success with Tableau, we knew we wanted to keep it as our Analytical backbone. We ultimately decided to layer a number of Tableau dashboards into the SFDC canvas. We then went through a rigorous training with our 800+ sales folks on Salesforce.com and Tableau. The adoption of the dashboards has been a tremendous success. Never before have our sale reps had so much real-time information about their respective businesses at their fingertips. And what's so great about Tableau is that as the business evolves, we can change these dashboards very quickly and without a whole lot of additional cost.
In 2011, a small number of analysts began using Tableau to prototype new dashboards alongside the enterprise adopted BI solution. IT saw the speed and agility Tableau offered, and a unique partnership developed to push reporting capabilities further at Chick-fil-A. With support from IT, Marketing, and Operations, this small team of analysts was able to incite a movement (data to the people!), and they now serve as Tableau champions, hosting internal user groups, doctor sessions, and Development Days.
In this session, we are pleased to share our story of how we went from a couple of reporting analysts developing internal content, to a mutually-beneficial partnership with IT, supporting an enterprise roll-out of Tableau Server with a growing community of developers.
Let's face it, Tableau is pretty easy to use. Anyone with data can create a visualization. But not every visualization is good, and most can't tell a good story. The standard way to combat this is by documenting best practices and giving your developers a checklist to follow. But that doesn't always net the results you want, and it can hinder creativity.
In this session you will learn how Caterpillar was able to:
- Leverage the ideas of our teams to implement best practices that are not too constraining
- Integrate agile development practices into a visualization/BI work streams
- On-board new developers in less than 8 weeks, creating award winning visualizations
- Enable developers across the enterprise to use this same method for success
Do you love using Tableau but struggle to get your organization on board? Everyone can be a Tableau data analyst, but numbers are scary for some people. During this session we will discuss ways to increase the visibility of analytics in your organization and ensure that your efforts have the desired impact. Join us to learn the tried and true ways that Tableau customers before you have made data less scary and turned employees into data people.
This session is also available at the following time(s): Wednesday at 3:15 pm
First goal with your new purchase? Getting people to use their licenses! We’ll walk you through the primary aspects of adoption, the most critical of which is educating your teams in the use of your new tools. We’ll share practical advice with you on how to get your teams to learn new features and functions—and evolve your culture of analytics.
This session is also available at the following time(s): Wednesday at 1:45 pm
How will you roll out Tableau at your organization? In this session, you'll hear real stories from Tableau champions who have gone through the journey and get practical tips on getting your organization over the hump.
Learn best practices for:
- Staging rollout
- User onboarding
- Organizing data
- Structuring sites, projects and roles
- Fostering collaboration around data
Within Intuit’s TurboTax walls the mindset is simple, “Winners Keep Score”.
In the extremely competitive tax preparation industry, every minute matters as we make million dollar data-driven decisions each day and leverage Tableau for these actionable insights. It’s imperative that we have shared understanding of customer behavior across the organization to quickly make these decisions.
This session will focus on how TurboTax, the nation’s largest online tax provider, has empowered 600+ associates across their organization to continuously keep score and stay on track to help the company achieve double digit customer growth year in and year out. The use of Tableau has enabled the TurboTax organization to answer their most critical business questions at the speed of thought giving teams the ability to think, act and deliver in real-time.
During this hour we will focus on the lessons learned along the multi-year evolution:
• Evolution from 5 analysts with Tableau Desktop to 600+ associates using Tableau Server across our Consumer Tax Group in 2016
• The importance of getting leadership support and “buy-in” at the most senior levels within the organization, which resulted in constant use by our management teams
• Training methods to successfully on-board 200+ new users each year
• Best practices to ensure consistency in analyst interpretation across the nearly 1,000 Tableau workbooks used
• Standardizing a straightforward user interface to speed up adoption and behavior change across the organization
• Shadows of self-service…while the benefits far outweigh any of the shadows, there are things we have learned along the way that will be helpful for any organization striving for enterprise wide adoption
Last year at TC15, we released a challenge workbook on Tableau Public as a free resource to learn Tableau the same way Tableau Consultants do. This year, we will reveal how to solve the most difficult problems in the workbook. We will visually work through problem solving tactics and workflows, and for each one we will supplement the solution with an example of how we use that technique at Tableau.
Blog Post: https://www.tableau.com/about/blog/2015/10/are-you-tableau-smart-tableau...
This session is also available at the following time(s): Thursday at 12:00 pm
Tableau is all about keeping users in the flow, but what happens when you have explosive growth on the enterprise scale? Learn how Comcast created an entire ecosystem to support the community of users after implementing a 40 core high-availability server that houses over 100 sites.
This session will cover how the following tools are leveraged to support thousands of users with minimal resources:
- Tableau Center of Excellence (COE): best practices & information hub
- Custom applications for license management and push reporting / - PDF Bursting
- In-house training capabilities
- Doctor days and internal conferences
- "Jedi Academy" to create a pipeline of super users
One of the most important lessons we’ve learned at Hallmark is that data is most powerful when it is shared. We also discovered that our analysts needed structured training opportunities to get the most out of Hallmark’s robust data sources.
Our Analytics Leadership Team spent 2015 building an advanced analytics curriculum to develop skills and build a community of expert analysts. Our successes with Tableau translated into a vibrant community of analysts that push Hallmark into the future of advanced analytics.
In this session, we’ll discuss how Hallmark used Tableau to solve immediate business problems and build a robust analytical community. Come learn about our approach to adult learning and how your organization can benefit from a structured training curriculum.
This session is also available at the following time(s): Tuesday at 3:15 pm
This session is also available at the following time(s): Wednesday at 10:45 am
Note: Content is still being added to the schedule. Sessions, times, and locations are subject to change.