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As an early adopter of Health Information Technology and one of the nation's largest not-for-profit healthcare organizations, Kaiser Permanente (KP) has amassed a tremendous amount of health data over the past decades. Often, the data "request-to-insight" cycle serves as a bottleneck to achieving data-driven decision-making and program development.
KP is piloting an entirely new kind of meeting that is using Tableau to eliminate this bottleneck. A workgroup of clinicians and administrators at Panorama City Medical Center's Emergency Department (ED) in Southern California was tasked with developing a program to diminish unnecessary ED utilization. Rather than kicking off the first meeting with charts and graphs of static data explaining the overuse of their ED, the workgroup connected their ED data to Tableau and performed live data manipulation that enabled the clinicians and administrators to drive collaborative, on-the-fly analyses and visualizations. This resulted in the content experts rapidly testing hypotheses and quickly understanding which patient groups were the best targets for interventions, reducing the "request-to-insight" cycle from a matter of months to a matter of minutes.
In this session, we will discuss the principles and processes used by Kaiser Permanente to run effective, efficient, and engaging meetings using Tableau Desktop and Tableau Server as collaborative data exploration tools. We will cover the following topics:
- Exploration vs. Explanation: The value of using data visualization explore data collaboratively rather than just using data to create pre-defined explanations
- Processes for Live Data Exploration: The process used by Kaiser Permanente to prepare for and conduct meetings using Tableau Desktop and Tableau Server for collective data exploration
- Agile Business Intelligence: A live demo of a data exploration kickoff meeting, with Tableau Desktop connected to KP Emergency Department data
- Enterprise-Wide Adoption: Using this process to demonstrate high-visibility buy-in on the value of Tableau