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Labor constitutes almost 60-70% of the cost of running a hospital and Glendale Adventist Medical Center is no exception. Securing accurate and near real time visibility into premium labor, both overtime and double-time was a significant challenge.
Glendale Adventist Medical Center leveraged self-service data discovery and visual analytics from Tableau to drive measurable labor and workforce process improvements and productivity, within the very first 30 days of implementation. Not only has the analytics slashed unnecessary overtime by over 1500 hours within the first 30 days, but also saved the nursing leadership hundreds of hours, while empowering them with the ability to proactively identify problems, analyze root causes and resolve them before they become significant challenges.
With access to the accurate and actionable insights via Tableau Server, clinical leaders are asking incisive questions re: the impact of numerous variables and levers on unit performance, that was not feasible before Tableau. They have transitioned from a paradigm of “business by intuition” to “business by insight” that is enabling 'decision making at the speed of business', while driving measurable value to the bottom line.
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